When insurance reimbursement rates fall far below the real cost of modern, safe repairs, the effects show up on our roads.

The driver on a bender. The distracted accidental tourist. The speed demon who can't stop in time. No wonder auto body shops do such brisk business: The hits keep on coming. While even the best body ...

Crash on N. Harrison Street (staff photo by Jay Westcott) It’s the ARLnow Five and Five, where nonprofit Washington Consumers’ Checkbook provides five top-rated local businesses and five tips for ...