Forbes contributors publish independent expert analyses and insights. I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, ...
AMP empowers call center managers and CX designers to create personal AI agents with natural language briefings, instead of scripted flows AMP provides lifecycle management tools, including AI agent ...
Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...
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