How can you bounce back from negative feedback? Whether your employer relies on a formal performance review process at pivotal points throughout the year or more frequent informal ...
Adam Petrilli is a reputation management expert and CEO at NetReputation.com, an award-winning Online Reputation Management (ORM) firm. In the digital age, online reviews are more important than ever, ...
Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...
Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. As someone who has worked in customer service for more than 20 ...