When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

When Microsoft first purchased the professional social media site LinkedIn back in 2016 I remember the excitement amongst my Microsoft Dynamics clients. LinkedIn was, and still is, the holy grail of ...

Microsoft appears to be tap dancing around the multi-tenant issue; one industry vendor says Dynamics CRM is nothing less than vendor lock-in dressed in a new suit With the announcement on Tuesday that ...

Integrate Microsoft Dynamics 365, Adobe Experience Cloud (including Adobe Experience Platform), and C3.ai’s industry-specific data models, connectors, and AI models, in a joint go-to-market offering ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Remember the Outlook Business Contact Manager? That was Microsoft's ...

REDWOOD CITY, Calif. & REDMOND, Wash. & SAN JOSE, Calif.--(BUSINESS WIRE)--C3.ai, Microsoft Corp. (NASDAQ:MSFT), and Adobe Inc. (NASDAQ:ADBE) today announced the launch of C3 AI ® CRM powered by ...