Seeking Alpha

Zoom Drives Contact Center Expansion with Acquisition of Solvvy

SAN JOSE, Calif. and BURLINGAME, Calif., May 12, 2022 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (ZM) today announced it has entered into a definitive agreement to acquire Solvvy, a leading ...
CMS Wire

Zoom Introduces Category-Redefining Contact Center Solution

Zoom Contact Center sets new standards for customer service and employee experiences through omnichannel, video-optimized interactions. Today, Zoom Video Communications, Inc. announced Zoom Contact ...
No Jitter

Zoom Contact Center: How It's Doing One Year Later

As usual, Enterprise Connect 2023 was chock full of new product announcements. Last week, Lisa Schmeiser, Editor-in-Chief, No Jitter, provided an overview of Zoom’s news. Her emphasis was Zoom IQ, the ...
Seeking Alpha

Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time

SAN JOSE, Calif., Sept. 10, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service ...
Benzinga.com

Zoom Contact Center, AI Are 'Key Highlights': 8 Analysts Dive Deeper Into Q1 Results

Check out other analyst stock ratings. Stifel: Zoom's first-quarter results "outpaced expectations, and the company raised its full-year outlook accordingly," Lane said in a note. "Management ...
No Jitter

Four Years In, Zoom Contact Center Stands with CCaaS Leaders

Zoom held its sixth annual analyst conference, Perspectives 2025, on July 16 – 17 in its San Jose headquarters offices. This was the fourth meeting that I attended (either in-person or virtually), as ...