Historically, human-AI interaction has been dominated by prompt textual instructions or queries that instruct an AI to ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

Editor’s Note: This is part of a series called Inside the Lab, which gives audiences a first-hand look at the research laboratories at the University of Chicago and the scholars who are tackling some ...

A lifelong Manchester City fan stands in front of a 3D virtual avatar of the team’s star player, Erling Haaland, at an EA Sports FC prelaunch event. Towering and lifelike, the avatar’s every grin, ...

AI has become a big part of the way many people work, learn, and teach. This includes AI’s ability to provide an individualised approach to education and help students develop their skills. A study by ...

As robots and AI systems increasingly enter shared workspaces, domestic environments, and assistive contexts, understanding and predicting human behavior ...

Imagine a world where a child is raised exclusively by artificial intelligence. AI “parents” provide unwavering patience, guidance, and unconditional support. AI friends are always available, never ...

Customer service leaders face increased challenges of gaining efficiencies while still improving the customer experience (CX). While artificial intelligence (AI) and automation have gained significant ...