The Lean Sigma Scorecard brings together the best of Lean Enterprise thinking, Six Sigma processes, and the Balanced Scorecard’s multiple perspective management. It combines the use of data to deploy ...
How two management tools can help customer experience pros deliver results that resonate in the C-Suite. Customer experience professionals have a problem. Almost eight out of 10 can’t prove they’re ...
Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...
An overview of the AI Explainability Scorecard, a practical, five-part framework that helps teams quantify how well their ...
The US Care Policy Scorecard seeks to assess the US care policy environment at the federal level by adapting and implementing the Care Policy Scorecard Framework and Tool in the US context. The US ...
Today, I am delighted to tell you about an initiative that I have been involved with over the course of the last nine months, and which I believe which will fill an important gap when it comes to the ...
WASHINGTON - The American Civil Liberties Union today released a "scorecard" for evaluating Real ID Act regulations that are expected to be released soon by the Department of Homeland Security (DHS).