Customer expectations change all the time, and local businesses feel this pressure more than ever in a digital-first world.

KINGSTON, Jamaica — B2B Service Support Officer at Flow, Alicia Tucker has received the Consumer Advisory Committee on Utilities (CACU) Customer Service Distinction Award. The award was presented on ...

OpenAI has announced that it's changing how ChatGPT's Voice mode works on the web and inside the company's app. As part of an update, you can interact with ChatGPT Voice directly within your ongoing ...