As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

X Corp sues social media startup over bid to claim 'Twitter' brand Elon Musk's X Corp sued a startup on Tuesday after it sought to cancel X's Twitter trademarks so it can "bring Twitter back" as a new ...

Cofense, a leader in intelligence-driven phishing defense, is enhancing its portfolio, introducing Smart Reinforcement within its Security Awareness Training solution, and unveiling the latest release ...