Google is simplifying lifecycle marketing by letting advertisers target high-value and lapsed customers directly from Google Analytics.
You need to stand out in a competitive landscape to earn sales from your target customers. Whether you’re developing a higher-quality product or devising a competitive pricing strategy, competitor ...
Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...
ST. PETERSBURG, Fla., Nov. 10, 2025 /PRNewswire/ -- SourceCX, a division of Sourcefit specializing in fully managed, modern outsourced customer support services, has been recognized in Everest Group's ...
NORRISTOWN, Pa.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and FTSE 250 companies, today announced it ...
Abstract: The Customer Voice Impact Matrix (CVIM) is a framework that combines sentiment analysis and topic modeling to convert unstructured customer reviews into actionable insights. A BERT-based ...
Abstract: This paper presents a low-profile endfire antenna array for millimeter-wave multibeam application. The proposed multibeam antenna array is composed of a four-element printed dipole array and ...
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