AS TALAWA Theatre Company enters its 40th anniversary year, the UK’s leading Black British theatre company begins their milestone 2026 programme with a renewed commitment to discovering new Black ...

Pundit Stephen A. Smith apologized this week for comments he made criticizing Rep. Jasmine Crockett (D-Texas) and her approach to politics. Smith, in his previous remarks, had described language ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

The Meta logo and logos of Facebook, Instagram, WhatsApp, Messenger and Threads are screened on a mobile phone for illustration photo in Krakow, Poland on Jan. 25, 2025 (Beata Zawrzel / NurPhoto via ...

Most retail leaders don't expect their customer service scripts to carry legal consequences. After all, they're meant to be helpful, friendly and on-brand. However, beneath that friendly tone there ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Cigna's (NYSE:CI) Express Scripts has signed an agreement with Kroger's (NYSE:KR) healthcare division that gives Express Scripts customers access to prescription medications and healthcare services ...

Casio UK's e-shop at casio.co.uk was hacked to include malicious scripts that stole credit card and customer information between January 14 and 24, 2025. Any customers who made purchases between those ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...