Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

In today's fast-paced business landscape, field services organizations across various industries are witnessing a digital transformation. A Fortune Business Insights report found that the global field ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

‘As both the platform provider and a security solution developer, Microsoft is committed to ensuring a level playing field for software security providers,’ said Microsoft in a written response to CRN ...